Your Customer Experience Journey with Mike Watters (they/he), SAIF

Date & Time: November 11, 2025, 12:00 pm - 1:00 pm

Language: English

Event Provider: Oregon Pride in Business (ORPIB)

Location: Online [Live virtual event]

Cost: $5 for non-members, Free for ORPIB Members

REGISTRATION: Click here to register for this class.

ABOUT THE EVENT: What do Disneyland and your business have in common? Well, probably not much, except for the opportunity to create memorable experiences. Learn how to evolve your Customer Experience, or CX, through active listening, building a customer-centric mindset, and designing experiences around the moments that matter to your customers.

About The Speaker:

Mike is the customer experience director for policyholders at SAIF, Oregon's not-for-profit workers' compensation provider. In this role, they manage customer feedback and research, and translate insights into action to improve the customer experience.

Connect with Mike: https://www.linkedin.com/in/mxmikewatters/